Support Home
Email Client Setup
Additional Mailbox
Outlook Web Access
Get Outlook Software
Wireless Email Support
Blackberry Setup
GoodLink Setup
PocketPC ActiveSync Setup
Outlook Mobile Access
Contact Atmyexchange Support

NEW
SHAREPOINT DEMOS

Back to home

 

Connecting to your Exchange mailbox

Link2City supports secure Exchange email access on the iPhone 2.0 software through ActiveSync capability!

Benefits of Exchange access through ActiveSync on the iPhone include:

  • Constantly synced email, calendars, contacts and more

  • More secure access than provided by IMAP / POP3 functionality

  • Ability to remotely delete any corporate email or data if the device is lost or stolen .

Setup

Download iPhone v.2.0 Update via iTunes. You can view your current version by going to Home screen > Settings > General > About.

Add email account on iPhone

Exchange Settings

You can configure only one Exchange account per device. Please make sure you are not connected via Wi-Fi. The iPhone will need to connect to the carrier's network directly. 

To add an Exchange account, on the iPhone, go to:

Settings > Mail, Contacts, Calendars, and then tap Add Account.

On the Add Account screen, tap Microsoft Exchange

Email: The user's complete email address.
Username: The user name of the user's Exchange account. Enter it in the format

domain\username (contact Link2city to get it)

Password: The password of the user's Exchange account.
Description: A descriptive title that identifies this group of settings.

After the Exchange account is successfully configured, the server’s passcode policies are enforced. If the user’s current passcode doesn’t comply with the Exchange ActiveSync policies, the user is prompted to change or set their passcode. The device won’t communicate with the Exchange server until the user sets a compliant passcode. Next, the device offers to immediately sync with the Exchange server. If you choose not to sync at this time, you can turn on calendar and contact syncing later in Settings > Mail, Contacts, and Calendars. By default, Exchange ActiveSync pushes new data to your device as it arrives on the server. If you prefer to fetch new data on a schedule or to only pull new data manually, use Settings > Fetch New Data to change the settings. 

Important: When you configure a device to sync with Exchange, all existing calendar and contact information on the device is overwritten. Additionally, iTunes no longer sync contacts and calendars with your desktop computer. You can still sync your device wirelessly with MobileMe services
 

To change how many day’s worth of data is synced to your device, go to - Settings >Mail, Contacts, and Calendars. The default setting is three days.

4.    Complete the setup process - click SAVE and wait for the iPhone to test your incoming and outgoing mail settings and connect to your mailbox.

Please Note:

Not all Exchange features are supported, including, for example:
  • Folder management
  • Opening links in email to documents stored on Sharepoint servers
  • Task synchronization
  • Setting an “out of office” autoreply message
  • Creating meeting invitations
  • Flagging messages for follow-up
[../includes/btoom-includes.htm]